We recommend that you contact us via the app.
When you send us a contact request, important information will be transmitted directly to us, which will help us to provide you with the best possible support.
If you are unable to contact us via the app, please write to us at:
Please include the following information in your request:
- Your WLP ID
- The email address, Google ID, or Apple ID you used to create your account
- Information about your smartphone (manufacturer, model, version of the operating system installed)
- Information about the version of the app. If you don't know this, simply update it via the Apple App Store or Google Play Store.
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