Team-Challenges

Let your employees compete against each other in teams in exciting challenges.

As you already learned during onboarding, you can independently set up step, mindfulness, knowledge, or workout challenges once per quarter in the Backoffice (see also our Challenge Article).

In addition, we also offer two other special types of challenges that we can set up for you and your company:

The Team Challenge and the Cycling Challenge

Please note that you can host ONE challenge per quarter (regardless of whether it is a step, point, team, or cycling challenge).

In a Team Challenge, different teams compete against each other. Depending on the challenge, the goal is to collect as many steps, mindfulness points, knowledge points, workout points, or cycling minutes as possible. Here, it is not the total number of steps, points, or minutes that counts – but the average per capita value within the team.

Example: A 7-day Team Step Challenge

Team A consists of 7 participants and collected a total of 310,000 steps.

Team B consists of 5 participants and collected a total of 255,000 steps.

Therefore, Team B is the winning team, as each person collected an average of 51,000 steps in one week. For Team A, the average was 44,286 steps. Although Team A collected more steps in total, the team has more participants, which lowers the average value.

Important: The teams are created by the challenge participants themselves in the app and can therefore vary in number of participants.

If you divide your app users by departments or locations, the following applies: If only selected departments or locations are participating in a challenge, this should be explicitly listed in the request.

In a Team Challenge, the respective teams can only be created within the challenge. One team can be created per person. So if you want to specify the number of teams / team names or the number of participants per team, this should be communicated in the challenge description.

Please formulate the text clearly and in an easily understandable way so that the challenge participants know what to do.

Good to know: To request a Team Challenge, simply click on the "Need support?" button in the Backoffice and select the "Submit Request" category in the form. Or click here.

To create the Team Challenge, WLP Customer Support needs the following information about the challenge:

1. Start and end date
2. Type of challenge → Team Challenge
3. Should it be a step, point, or team cycling challenge?
4. A description text with all relevant information
5. Optional: a custom image in the dimensions 818 x 529
6. Please specify if only certain departments or locations should participate (this only applies to you if you have activated the location/department feature)

Important:

The processing time for the challenge via WLP Customer Support is approximately two weeks. We recommend planning for an additional two weeks during which the challenge is visible in the app. This gives your employees the chance to see the challenge in time and mentally prepare for it.

Therefore, it is best to submit your challenge request to us at least one month before the desired challenge start date.

The following questions can help you when drafting the challenge description:

→ What is the timeframe of the challenge?

→ What is the challenge goal and how can participants achieve it?

→ Is there a prize for winning the challenge? (If yes, the challenge winners would need to identify themselves to you at the end so you know who is behind the nickname.)

→ Are there predefined teams created by you? (If yes, please communicate this in the challenge description.)

Double check: Is the text easy to understand so that even a new app user immediately knows what it's all about?

Challenge evaluation – what data you can view:

If you, as the health management coordinator (BGM/BGF), would like to evaluate the challenge at the end, it is important that you also click "Participate" at the beginning of a challenge. This gives you full visibility into the leaderboard at any time, where you can see the teams and their associated challenge results (e.g. number of steps, points, or "cycling minutes"). Once the challenge is finished, you will see the winning teams on the leaderboard.

Please note that for data privacy reasons, we do not communicate any data that allows conclusions to be drawn about individual user behavior. This includes app user IDs, nicknames, or individual participants within teams.

Creating a team / Joining a team

After the challenge has been created by WLP Customer Support, teams can be created within the challenge.

Note: A person can either create ONE team or join an already existing team.

Once the challenge has been created by WLP customer service, further steps can be carried out independently in the app:

1. Click on “Find your team” to join or create a team.

2. Click on “Create a team” to create a team.

3. Select an image, give a team name and a team description, and click "Create a team" to complete the process.

4. Click "Tap to Share" to share the link with your friends and invite them to the challenge. There is an unlimited number of participants who can join the team. Click the "View Details" button for more information about your team.

5. Now you can view the challenge leaderboard. However, you can only see the different team names on the leaderboard. You won't be able to see which team members are in other teams. If you click on your team name, you can see your team members and their stats, such as the number of steps taken.

6. Important: If you delete the team you created, all members of the team, including you, will be removed from the challenge.